Legal & Privacy
At Fabulous Furniture Outlet, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your personal information.
We are committed to handling your information responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Last Updated: July 2026
Applies to: https://fabulousfurnitureoutlet.com.au and our Queensland showroom.
Contents
1. About this Privacy Policy
Fabulous Furniture Outlet (“we“, “our“, or “us“) operates an online furniture store and showroom in Queensland, Australia.
This Privacy Policy explains how we collect, store, use and disclose your personal information whenever you:
- Visit our website
- Purchase products
- Create an online account
- Request a quote
- Contact our customer support team
- Subscribe to marketing communications
- Participate in promotions
- Visit our showroom
By using our website or purchasing from us, you agree to the practices described in this Privacy Policy.
2. Information We Collect
The information we collect depends on how you interact with our business.
Information You Provide
We may collect:
- Full name
- Email address
- Phone number
- Billing address
- Delivery address
- Company name (where applicable)
- Account login details
- Order history
- Payment confirmation details
- Delivery instructions
- Customer enquiries
- Warranty requests
- Return requests
- Marketing preferences
Please note that we do not store your complete credit or debit card details. Payments are securely processed through trusted payment providers.
Information Collected Automatically
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website pages visited
- Time spent on pages
- Search terms
- Referring websites
- Purchase behaviour
- Cookies and similar technologies
Information from Third Parties
We may receive information from trusted third parties including:
- Payment providers
- Delivery and freight companies
- Marketing platforms
- Analytics providers
- Fraud prevention services
- Customer support software
3. How We Use Your Information
We use your personal information to operate our business efficiently and provide a better shopping experience.
Your information may be used to:
Process Orders
- Confirm purchases
- Process payments
- Arrange deliveries
- Organise pickups
- Provide invoices
Customer Support
- Respond to enquiries
- Provide product advice
- Assist with warranty claims
- Handle returns and exchanges
Improve Our Website
We analyse customer behaviour to:
- Improve website performance
- Enhance navigation
- Recommend relevant products
- Improve user experience
Marketing
Where you have given consent, we may send:
- Promotions
- New product announcements
- Special offers
- Furniture inspiration
- Sale notifications
You may unsubscribe from marketing communications at any time.
Fraud Prevention & Legal Compliance
Your information may also be used to:
- Detect fraudulent activity
- Protect our customers
- Meet legal obligations
- Resolve disputes
4. Cookies & Website Technologies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Keep products in your shopping cart
- Remember your preferences
- Improve website performance
- Measure website traffic
- Understand customer behaviour
- Display relevant advertising
We may use services including:
- Google Analytics
- Google Ads
- Meta (Facebook & Instagram)
- Microsoft Advertising
- Other advertising and analytics providers
Most web browsers allow you to control or disable cookies through browser settings. Please note that disabling certain cookies may affect website functionality.
5. Sharing Your Information
We respect your privacy.
We do not sell your personal information.
Your information may be shared only where necessary with trusted service providers including:
Payment Providers
To securely process payments.
Delivery Partners
To arrange furniture deliveries and freight services.
Technology Providers
To operate our website, customer accounts and online services.
Marketing & Analytics Providers
To improve website performance and marketing campaigns.
Professional Advisors
Including accountants, auditors, insurers and legal advisors where required.
Government Authorities
Where required by law or legal process.
Some of our service providers may store information on secure servers located outside Australia. We work only with providers that maintain appropriate security standards.
6. Data Security
Protecting your information is important to us.
We implement appropriate security measures including:
- SSL encryption
- Secure hosting
- Restricted staff access
- Password protection
- Firewall protection
- Secure payment processing
- Regular software updates
Although we take reasonable precautions, no online transmission or storage system can be guaranteed to be completely secure.
7. Your Privacy Rights
Under Australian privacy law, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your contact details
- Request deletion of information where legally permitted
- Withdraw marketing consent
- Lodge a privacy complaint
To unsubscribe from marketing emails, simply click the unsubscribe link included in our emails.
If you are not satisfied with our response to a privacy concern, you may contact the Office of the Australian Information Commissioner (OAIC).
8. Data Retention
We retain personal information only for as long as necessary to:
- Complete your transactions
- Meet warranty obligations
- Provide customer support
- Comply with taxation requirements
- Meet legal obligations
Certain records may be retained for longer periods where required by Australian law.
9. Children's Privacy
Our website is intended for adults purchasing furniture and home products.
We do not knowingly collect personal information from children under the age of 18.
If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to remove it.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, business practices or website functionality.
The latest version will always be available on our website and the “Last Updated” date will be revised accordingly.
We encourage customers to review this page periodically.
This Privacy Policy should be read together with our:
- Terms of Service
- Returns & Refund Policy
- Warranty Policy
- Delivery Policy
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Fabulous Furniture Outlet
Website:
fabulousfurnitureoutlet
Showroom & Warehouse
Unit 1, 37–53 Eurora Street
Kingston QLD 4114
Australia